Terms of Service

Switched Up Electrical is a licensed and insured North Carolina electrical contractor, license U.37396, providing residential and commercial electrical services in Western North Carolina. The services, prices and scope for any job are those stated in the quote or estimate we give you for that job.

Our quotes are free and carry no obligation. A quote is based on what we can see and what you tell us at the time, so conditions found once work begins, such as hidden damage, outdated wiring or code issues, may change the scope or price. We will explain any change and get your approval before doing additional work.

Appointment times are scheduled in good faith. Weather, emergencies and access to the property can affect timing, and we will let you know as soon as possible if a visit needs to move.

Please give us safe access to the work area, tell us about any known hazards or past electrical problems, and make sure you have the authority to approve work at the property. Pets, vehicles and belongings near the work area should be moved where practical.

Work outside the original quote is treated as a change. We will describe the change and its cost, and we will not proceed with it until you approve it. Changes required by an inspector or by code to complete the approved work will be discussed with you before they are made.

Payment terms, including any deposit, are stated on your quote or invoice. Invoices are due as stated on them. We may send invoices and payment requests by email, by text message or through Jobber.

Our "Request Service Online" buttons open a request form hosted by Jobber, a third-party scheduling and customer management service. Your use of that form is also subject to Jobber's own terms and privacy policy. Sending a request does not by itself create a contract for work; an agreement begins when you accept a quote or schedule the job with us.

When you contact us or request service, you agree that we may reply by phone, email or text message about your request, appointments, estimates, service updates, invoices and payments. Text messages are sent only to mobile numbers whose owners agreed to receive them.

Message frequency varies, and message and data rates may apply. Reply STOP to stop receiving texts and HELP for help, or contact us at (828) 200-0837 or switchedupelec@outlook.com. Carriers are not liable for delayed or undelivered messages.

How we collect and use information is described in our Privacy Policy, which forms part of these terms.

The information on this website is general and is provided for convenience. It is not a substitute for an on-site evaluation by a licensed electrician, and electrical work carries real risks of shock and fire. Do not attempt electrical work based on anything you read here.

You agree not to misuse the website, including by sending spam or harmful code, trying to gain unauthorized access, or interfering with its forms or operation.

The text, photos, logos and design of this website belong to Switched Up Electrical or are used with permission. You may not copy, reproduce or reuse them for commercial purposes without our written permission.

This website uses or links to services run by others, including Jobber for online requests, Cloudflare for spam protection, Google for analytics when it is enabled, a reviews feed and a content delivery network for media. We are not responsible for the content, availability or practices of those services, which have their own terms.

To the fullest extent the law allows, Switched Up Electrical is not liable for indirect, incidental or consequential damages arising from your use of this website. The website is provided as is, without warranties of any kind. Nothing in these terms limits any right you have under applicable law that cannot be limited.

These terms are governed by the laws of the State of North Carolina.

We may update these terms from time to time. The current version is always posted on this page, and continued use of the website or our services after a change means you accept the updated terms.

Questions about these terms can go to Switched Up Electrical by email at switchedupelec@outlook.com or by phone at (828) 200-0837.