Our Hometown
Licensed Electrical Work for Franklin and Otto, Right From Home
Switched Up Electrical Services LLC is based in Franklin and handles repairs, wiring and upgrades for homes and businesses across Macon County. Call (828) 200-0837 for a free quote.
- NC Electrical Contractor License U.37396
- BBB Accredited
- 24/7 Emergency Service

Locally Owned
A Macon County Contractor on the Little Tennessee
Franklin is the seat of Macon County, and it is where Switched Up Electrical Services LLC calls home. The Little Tennessee River runs through town, and the work we do here is for neighbors, local shops and the families we see around the county.
Our company holds North Carolina electrical contractor license U.37396, issued by the State Board of Examiners of Electrical Contractors. We are licensed, insured and BBB accredited. Every quote is free and comes with no obligation, so you can weigh the work before you commit to it.
Office hours run Monday to Friday, 8:00 AM to 7:00 PM, and emergency electrical service is available 24/7. Ongoing training keeps our crew current with modern electrical practices, which matters in a town where a downtown storefront, a farmhouse and a brand new build can all need very different things.

The Work Franklin Homes and Businesses Need Most
Most calls in Franklin come down to a few kinds of work. The age of the building, how it is heated and what has been added onto it over the years usually decide which one fits.
Each job begins with a free quote and a clear explanation of the scope, so you know what will be done and why before any wire is pulled. Questions are welcome at any point, before or during the job.
- Residential electrical services cover the repairs, new circuits and fixture changes that keep older family homes and newer builds running safely.
- Commercial electrical services support shops, offices and metal buildings, from conduit runs to dedicated circuits for equipment.
- An electrical panel upgrade makes room for heat pumps, workshops and added living space when an older panel runs out of capacity.
- Electrical rewiring replaces worn or undersized wiring in houses that have been expanded one room at a time.
Know the Ground
Rocky Hillsides in the Gem Capital of the World
Franklin calls itself the Gem Capital of the World, a nod to the rubies, sapphires and garnets found in the surrounding hills. The same rocky ground that draws gem hunters can make outdoor electrical work slower than it looks on paper.
Trenching an underground feed to a detached garage, a well house or a backyard shop often means working around rock and roots on a slope. A meter post on a hillside needs solid footing and bracing so it stays plumb through wet winters. We look at the site first and plan the route before quoting the job.
The Cullasaja River comes down from Highlands and meets the Little Tennessee here in Franklin. Properties near either river can have damp crawlspaces and low spots, which is where GFCI protection and weather rated boxes earn their keep.
Where Franklin Power Comes From
Electric service in this corner of the state has deep roots in Franklin. Nantahala Power and Light moved its offices from Bryson City to Franklin in 1937, and Duke Power bought the company in 1988. Today Duke Energy and Haywood EMC both serve members in Macon County.
Knowing your utility matters when a project touches the service itself. A new meter base, a service upgrade or a temporary pole for a building site all involve the power company as well as the electrician, so it helps to have your account details handy when you call.
Most electrical work in Macon County also needs a permit and inspections through the county. A rough-in inspection happens after the wiring is in place and before insulation or drywall covers it, and a final inspection follows once the wiring is complete. We plan the work around those stages so nothing gets closed up early.

Otto and the Towns Around Franklin
Otto is an unincorporated community about 8.4 miles south of Franklin along US 23, where the volunteer fire station shares a building with the Otto Community Building. Its ZIP code is 28763, and like Franklin it falls under Macon County for permits and inspections.
A rural property with a barn, a workshop or a second dwelling may need a separate feed or subpanel for each building. If your Otto property needs work in more than one place, mention it when you request your quote. We can look at the house, the shop and the line between them on the same visit, and we can explain what each part of the job involves.
Beyond Franklin and Otto, Switched Up Electrical works in Highlands, Sylva, Bryson City, Hayesville and Andrews. The rest of our electrician service areas in western NC reach farther into the mountains to the west and north.

What Macon County Customers Say
Homeowners and business owners across the region have hired Switched Up Electrical Services LLC for repairs, upgrades and new wiring. Each job is handled under the same North Carolina license, U.37396.
Franklin and Otto Questions
Is Switched Up Electrical actually based in Franklin?
Yes. Switched Up Electrical Services LLC is a locally owned electrical contractor based in Franklin, in Macon County. We serve homes and businesses in town, in Otto and across western North Carolina. Our office hours are Monday to Friday, 8:00 AM to 7:00 PM, and emergency electrical service is available 24/7 at (828) 200-0837.
Does electrical work in Macon County need a permit?
Most electrical work in Macon County needs a permit and inspections through the county inspections office. Wiring is usually inspected at rough-in, before it is covered, and again at final once it is complete. Tell us about your project when you request a free quote, and we will explain which inspections apply and how they fit into the schedule.
Can you wire a barn, shop or metal building in Otto?
Yes. Outbuildings in Otto and around Franklin often need their own circuits, a subpanel or an underground feed from the house. We handle residential and commercial wiring, conduit runs and new circuits for shops and metal buildings. A free quote starts with a look at the building, the distance from your main panel and what you plan to run inside.
What should I do if my Franklin home loses power on just one side?
Losing power to part of the house can point to a tripped main, a failing breaker or a loose connection at the panel or meter. Check whether neighbors still have power, then look for a tripped breaker without touching anything that is hot, wet or burned. If the problem stays or you smell burning, call (828) 200-0837 for emergency service.
Free Quotes
Book Your Free Quote in Franklin
You do not have to wait on a contractor from out of the county. Call our Franklin team, describe what is happening in your home or business, and we will set up a free, no-obligation quote that explains the work in plain terms.
